Privacy Policy

Privacy Policy
Effective Date: 2025

1. Introduction
Welcome to ShopEazy ZA. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

2. Information We Collect
We may collect the following types of personal information:

  • Name, surname, and contact details (email, phone number, and address)

  • Payment and billing information

  • Purchase history and preferences

  • IP address and browsing activity on our website

3. How We Use Your Information
Your personal information is used for:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Communicating promotional offers and updates (with your consent)

  • Improving our website and services

  • Complying with legal and regulatory obligations

4. Sharing of Personal Information
We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors for secure transactions

  • Delivery and courier services to fulfill orders

  • Service providers assisting with marketing and analytics

  • Legal authorities when required by law

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses encryption and secure payment gateways to safeguard transactions.

6. Your Rights
Under POPIA, you have the right to:

  • Access and correct your personal information

  • Object to the processing of your data for direct marketing

  • Request deletion of your personal data (subject to legal obligations)

  • Lodge a complaint with the Information Regulator if your rights are violated

7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with the revised effective date.

9. Contact Information
For any questions or requests regarding your personal information, please contact us at:

  • Email: Info@shopeazyza.co.za

  • Phone: +27 64 654 4147

  • Address: Cape Town, Western Cape, South Afrcia 7441

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